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LINK: UP Police Service for Private Security Agencies & Security Guards

When an alarm in secured premises goes off it needs quick police response. The LINK initiative by the UP Police aims to provide this critical service to Private Security Firms with Command Centres and Security Guards for the sake of public safety.


For Agencies with Command Centres

Private Security Agencies are welcome to join in this initiative. Here is the step by step process of registering and implementing LINK at your premises:

  • Step 1: Signing of an agreement with 112-UP
  • Step 2: Registration of the to-be-secured premises with 112-UP
  • Step 3: Training of the Agency’s command center personnel to establish procedures of communication
  • Step 4: Site familiarization visit by Police Response Vehicle (PRV) to gather basic information like the number of gates, contact number of Security In-Charge, etc
  • Step 5: Mock alarm calls and response by the PRV
  • Step 6: Launch. Periodical checks by 112-UP to ensure that the system will work seamlessly

For Security Guards

  • Step 1: Signing of an agreement by Private Security Agency
  • Step 2: Self-registration of Security Guards on the 112-UP Citizens’ App. Basic information like name, agency, and premises details are required for the registration
  • Step3: The Guard makes a trial SOS to familiarize
  • Step 4: Security Guards can get an emergency response by pressing the SOS button on their smartphone

Pilot Project Phase

Under directions from the Government of Uttar Pradesh, 112-UP is doing a pilot project with 5 Agencies, each agency having 10 to 15 sites.

After a 3 week pilot, we hope to streamline technical, tactical and, legal aspects and be ready to roll out for all agencies.

Is LINK a Paid Service?

No. This service is free of cost, and 112-UP charges nothing for it. If you call 112 for help, we would respond, anyway. LINK streamlines this communication.

Can Alarms not linked to a Command Center also join LINK

Not at this stage. Our experience with alarms is that a very high proportion of the triggers are false. Hence, we need an agency to filter and forward only true alarm triggers. But we are eager to learn, experiment, and evolve.

If you have a solution that can help, please give us your feedback.

Can Cash Vans Register for LINK?

Yes. If your agency desires, we can make your cash vans and other mobile assets a part of LINK.

Data Security Policy

We collect only the data that is required for tactical advantage in responding to your alarm. Your data is kept confidential and is accessible only for investigations under the law.

112-UP has established the highest standards of security at its data storage facilities. If you choose to leave LINK, we will delete all your data and provide you with a certificate to that effect.

Data related to alarm events will be used for the analysis and improvement of our services.

We should mention that we adhere to ISO/IEC 27001 standard.

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